While most members’ power has been restored following the March 28 ice storm, our work is far from over. We are now transitioning from the response phase to the next stage of recovery and investigation.
As part of this ongoing effort, our crews will soon begin cleaning up broken utility poles, damaged transformers, and other storm-related electric and fiber infrastructure waste. You may also notice us clearing fallen vegetation from rights-of-way in impacted areas.
This work is a critical part of our storm recovery, and we’re taking great care to ensure everything is documented properly and handled in full compliance with governmental regulations.
Please do not remove materials
For your safety, do not attempt to remove any damaged equipment or storm debris on your own. Some materials may still carry risk or require special handling. Our crews are trained to remove these safely and in accordance with required procedures.
What this means for you
- DO NOT REMOVE broken poles, damaged transformers, and other electric and fiber infrastructure waste.
- You’ll likely see crews working in various areas in the coming weeks.
- Cleanup will take time and will be handled in stages.
- If you notice debris that poses an immediate safety risk, please call us at 888-485-2537.
We know many of you are still picking up the pieces from this historic storm, and we want to thank you again for your resilience, kindness, and support. Our team remains committed to serving you—through every phase of this journey.