(888) 485-2537

WHO: Antrim, Charlevoix, Crawford, Emmet and primarily Otsego counties

DATE: 4/24/25

TOTAL RESTORED: 7,434

RESTORED SINCE YESTERDAY: 94

TOTAL OUTAGES: 2,309*

Planned mainline repair/splicing in Emmet County adds approximately 50 outages at the time of reporting. The Manistee River areas are now included in the Crawford County/Waters service district.

DETAILS: Much like the electrical infrastructure, we need to fully assess the state of our fiber infrastructure. We are evaluating our critical mainline infrastructure and are prioritizing repairs. Fiber cuts are being assessed as electrical restoration progresses. There are hundreds of fiber cuts, and we won’t know the full extent of the damage until all electrical restoration is complete.

If you have already reported your outage to our office, you do not need to fill out this form.

 

service area map showing Truestream restoration progress
To view a larger version, click the map.
Restoration Nearly Complete – Crews are working on terminals and drops to homes.
Restoration Progressing – Crews are working on distribution lines.
Rebuilding Underway – Crews are rehanging and transferring fiber lines to new poles. Crews are also assessing mainline damage.