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November Construction Update

by | Nov 4, 2024 | Construction Updates

Timelines are based on the current list of registrations, which changes daily, and the current number of crews working. These dates are for construction progress. The drop brings the fiber line from the mainline to the side of the home and generally follows the path of your electric, overhead, or underground.  Estimated times are for construction only. Installations in the home will follow AFTER construction has been completed, network equipment is installed, tested, and we have confirmed the fiber network and line to your home is operational. If you are unsure which area your home is in, visit the Areas status map and enter your address.

Now let’s get to the important stuff!
Waters Area Map
Waters Service Area Update

Need to verify which area you are in? Visit the status map and enter your address – we’ll let you know!

Johannesburg, Gaylord, Bagley 3, Lovells 1, Alpine 3

    • Mainline construction has COMPLETE!
    • Drop construction is COMPLETE!
    • After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.

Manistee River 1 & 2

    • Mainline construction is COMPLETE!
    • Drops have begun and will continue until they are complete.
    • After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.

Lovells 3 & 4

    • Mainline construction has BEGUN!
    • Drops are expected to begin fall 2024/winter 2025 and will continue until they are complete.
    • After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.

Lovells 2

    • Mainline construction has BEGUN!
    • Drops are expected to begin winter 2025 and will continue until they are complete.
    • After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.

Construction and in-home installations are ongoing as new registrations are received. When ready, we will call to schedule the in-home installation. Be sure to update your info. If you have the gray box on your home and we haven’t scheduled your installation yet, chances are we have an outdated phone number on your account.

Don’t miss out – register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay. A $149 in-home installation fee may apply.

Map of the Newaygo service area
Newaygo Service Area Update

Need to verify which area you are in? Visit the status map and enter your address – we’ll let you know!

Brohman 2, Casnovia, Cedar Springs, Howard City 2 & 3, Newaygo, Morley 1, Pierson, White Cloud

    • Mainline construction has COMPLETE!
    • Drop construction is COMPLETE! 
    • After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.

Construction and in-home installations are ongoing as new registrations are received. When ready, we will call to schedule the in-home installation. Be sure to update your info. If you have the gray box on your home and we haven’t scheduled your installation yet, chances are we have an outdated phone number on your account.

Don’t miss out – register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay. A $149 in-home installation fee may apply.

    Howard City 1 and Morley 4

      • Construction of the fiber lines, necessary to connect the electric substations (trunk line), has begun. This is a great step towards being able to start the mainline construction for the area and start connecting Truestreamers in the future!
    Wayland Service Area Map
    Wayland Service Area Update
    Need to verify which area you are in? Visit the status map and enter your address – we’ll let you know!

    Burnips 2 & 4, Middleville 1 & 3, Wayland 1, 2, & 4

      • Mainline construction is COMPLETE!
      • Drops are COMPLETE!
      • After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.

    Construction and in-home installations are ongoing as new registrations are received. When ready, we will call to schedule the in-home installation. Be sure to update your info. If you have the gray box on your home and we haven’t scheduled your installation yet, chances are we have an outdated phone number on your account.

    Don’t miss out – register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay. A $149 in-home installation fee may apply.

    Map of the Hart service area
    Hart Service Area Update
    Need to verify which area you are in? Visit the status map and enter your address – we’ll let you know!      

    Baseline, Hart, Hesperia, New Era, Rodgers, Shelby, Silver Lake, Walkerville 2, 3, & 4   

      • Mainline construction is COMPLETE!
      • Drops are COMPLETE! 
      • After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.

    Construction and in-home installations are ongoing as new registrations are received. When ready, we will call to schedule the in-home installation. Be sure to update your info. If you have the gray box on your home and we haven’t scheduled your installation yet, chances are we have an outdated phone number on your account.

    Don’t miss out – register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay. A $149 in-home installation fee may apply.

    Kalkaska Area Map
    Kalkaska Service Area Update

    Need to verify which area you are in? Visit the status map and enter your address – we’ll let you know!

    Mancelona 4 & 1

      • Mainline construction has BEGUN!
      • Drops are expected to begin spring 2025 and will continue until they are complete.
      • After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.

    Construction and in-home installations are ongoing as new registrations are received. When ready, we will call to schedule the in-home installation. Be sure to update your info. If you have the gray box on your home and we haven’t scheduled your installation yet, chances are we have an outdated phone number on your account.

    Don’t miss out – register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay. A $149 in-home installation fee may apply.

    Scottville area map
    Scottville Service Area Update

    Need to verify which area you are in? Visit the status map and enter your address – we’ll let you know!

    Scottville fielding is complete and remains in Phase 1 for feasibility and design. 

    As a reminder of the overall process: Phase 1 is the fielding and design/planning phase. We have moved fielding into Scottville. In this phase, we collect data including the type of residence, pole information, and other data related to infrastructure. This data helps us determine the feasibility and design for expanding Truestream, including mapping out infrastructure needs and how to get the fiber lines to members’ homes.

    Phase 2 is the construction of the fiber network. The information gathered during the Phase 1 fielding process, including a proposed budget and map of the mainline fiber route, will be presented to the board. This construction process can be labor intensive because it involves running the fiber line along the electrical path, which includes both underground and overhead electrical lines.

    Phase 3 is when we connect homes and businesses to the Truestream network.

    Reed City area map
    Reed City Service Area Update
    Need to verify which area you are in? Visit the status map and enter your address – we’ll let you know!   

    Reed City fielding is complete and remains in Phase 1 for feasibility and design. 

    As a reminder of the overall process: Phase 1 is the fielding and design/planning phase. We have moved fielding into Scottville. In this phase, we collect data including the type of residence, pole information, and other data related to infrastructure. This data helps us determine the feasibility and design for expanding Truestream, including mapping out infrastructure needs and how to get the fiber lines to members’ homes.

    Phase 2 is the construction of the fiber network. The information gathered during the Phase 1 fielding process, including a proposed budget and map of the mainline fiber route, will be presented to the board. This construction process can be labor intensive because it involves running the fiber line along the electrical path, which includes both underground and overhead electrical lines.

    Phase 3 is when we connect homes and businesses to the Truestream network.

    Map of the Boyne service area
    Boyne Service Area Update
    Need to verify which area you are in? Visit the status map and enter your address – we’ll let you know!

    Boyne City, Advance, Deer Lake, Eastport, Central Lake, Barnard, East Jordan, Corwith, Elmira

      • Mainline construction is COMPLETE!
      • Drop construction is COMPLETE!
      • After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.

    Construction and in-home installations are ongoing as new registrations are received. When ready, we will call to schedule the in-home installation. Be sure to update your info. If you have the gray box on your home and we haven’t scheduled your installation yet, chances are we have an outdated phone number on your account.

    Don’t miss out – register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay. A $149 in-home installation fee may apply.

    Milton

      • Due to extensive construction preparation work needed in the Milton area, status is delayed.
    Petoskey Area Map
    Petoskey Service Area Update
    Need to verify which area you are in? Visit the status map and enter your address – we’ll let you know!  

    Hayes, Resort, Petoskey East, Petoskey West, Oden, West Traverse, Pellston, Cross Village

      • Mainline construction is COMPLETE!
      • Drop construction is COMPLETE!
      • After construction is complete, the entire area network has been lit up, and we have verified the fiber line to your home is operational, we will call to schedule the in-home installation.

    Construction and in-home installations are ongoing as new registrations are received. When ready, we will call to schedule the in-home installation. Be sure to update your info. If you have the gray box on your home and we haven’t scheduled your installation yet, chances are we have an outdated phone number on your account.

    Don’t miss out – register today! PLEASE NOTE: construction and installations in the area are ongoing, but you may experience a delay. A $149 in-home installation fee may apply.